Refund Policy

Last updated: February 27, 2025

1. Subscription Refunds

At Wroffle URL Shortener, we want you to be completely satisfied with our service. If you're not happy with your subscription, we offer the following refund options:

• 14-Day Money-Back Guarantee: We offer a 14-day money-back guarantee for all new paid subscriptions. If you're not satisfied with our service within the first 14 days of your subscription, you can request a full refund.
• Prorated Refunds: After the initial 14-day period, we may offer prorated refunds for the unused portion of your subscription at our discretion.

2. How to Request a Refund

To request a refund, please contact our support team at support@wroffle.com with the following information:

• Your account email address
• Reason for requesting a refund
• Date of purchase

We will process your refund request within 5 business days and notify you of the outcome.

3. Non-Refundable Items

The following items are non-refundable:

• Custom domain purchases or domain registration fees
• Pay-as-you-go usage charges for services already consumed
• Enterprise plans with custom contracts (unless specified in the contract)

4. Changes to This Policy

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our service after any changes to the refund policy constitutes your acceptance of the new terms.

5. Contact Us

If you have any questions about our refund policy, please contact us at:

Email: support@wroffle.com